FAQ

HOW CAN I PLACE AN ORDER?

You can place your order online, through our website. If you need any assistance with placing your order you can speak to our Client Care team via our chat service

HOW DO I PAY FOR MY ORDER?

Payment can be made using all major credit and debit cards, Paypal, Amazon Pay, PayPal Credit

HOW DO I KNOW WHAT SIZE TO ORDER?

You can find your size on our sizing guide . To ensure you get the correct size, please know your chest and waist measurements to compare with our size guide. If you are in between sizes, we suggest going for the larger size. Each product also has individual fit information on the product listings where you can find out more specific information regarding the fit and sizing of that style. If you would like help selecting a size please chat whit us on the button at the home page.

HOW DO I GET MY CHEST, WAIST AND HIPS MEASUREMENTS?

Chest / Bust

Wrap a tape measure around your back, across your shoulder blades and under your arms. The tape should be straight and parallel with the floor. It must also wrap around the fullest part of your chest / bust.

Waist

Measure the narrowest part of your waist, between your rib cage and belly button.

Hips

Take the measurement around the fullest part, which is usually 7" to 9" below the waist.

CAN I EXCHANGE MY ITEM?

Yes. It is really important to us that you get a jacket you love, so if you want to exchange your jacket we are more than happy to do this for you for free.You have 100 days to return your jacket for an exchange and 14 days to return your jacket for a refund.